Last updated: August 7, 2026
This Privacy Policy explains how iPioneer ("we", "the app") collects, uses, stores and protects the information of people who use the app. By creating an account or using iPioneer, you agree to the practices described here.
iPioneer is an independent personal organization app built to help track volunteer field service hours, plan routines, and prepare monthly reports. iPioneer is not an official website or service of Jehovah's Witnesses and is not affiliated with, endorsed by, or operated by the Watch Tower Bible and Tract Society or any congregation.
Account data: name, email and, optionally, a profile photo. If you sign in with Google or Apple, we receive the name and email associated with that account.
App usage data: service hour logs (category, date, duration, notes), a companion tagged on a log (when applicable), weekly/monthly planning and hour goals.
Bible students (optional): if you use this feature, we store only the name you enter and, optionally, a linked routine time slot. No other information about the person is collected.
Field companions: when you add a companion by email, we look up the matching profile to enable the connection between the two accounts (name and an internal identifier are shared between the two connected users).
Location (optional): if you allow it, we use your approximate location only to show local weather and suggest the best service category for the day. You can deny this permission at any time without losing access to the rest of the app.
Camera and photos: used only when you choose to scan a Partner Session QR code or pick/take a profile photo. We do not access your camera or photo library in the background.
Biometrics (Face ID / Touch ID): used only locally on your device, to lock access to the app. Your biometric data never leaves your device or is sent to our servers.
Push notifications: we store a technical token for your device so we can send reminders and alerts. You control which notification types you want to receive in the app settings.
Subscription data: your PRO subscription status (active/inactive) is synced through the App Store, Google Play and RevenueCat. We do not process or store credit card data — that is handled entirely by Apple or Google.
AI assistant: when you use the personalized daily tips or the letter-template generator, we send only the information needed to generate that specific content (e.g. your first name, a weather summary, a chosen topic) to an AI text-generation service (Google Gemini). We do not send your full hour history or other users' data.
We do not sell your personal data to third parties, and we do not use your data for third-party targeted advertising.
We use the following service providers (subprocessors) to operate iPioneer:
Some of these providers may process data outside Brazil (e.g. United States). In those cases, we require them to follow adequate data protection standards.
Under Brazil's General Data Protection Law (LGPD) and equivalent regulations, you have the right to:
To exercise any of these rights, contact us at contato@ipioneer.app.
We keep your data while your account is active. When you delete your account, your hour logs, profile and associated data are permanently removed from our servers, except where the law requires retention for a specific period (e.g. payment tax records, kept by Apple/Google under their own policies).
We use encrypted connections (HTTPS) for all communication, secure password authentication, and database-level access control (Row Level Security), ensuring each user can only access their own data.
iPioneer is not directed at children under 13 and we do not knowingly collect data from children in that age group. If you believe a child has provided us with personal data, please contact us so we can remove it.
We may update this Privacy Policy periodically. Significant changes will be communicated within the app or by email.
Questions about this policy or your data? Reach us at contato@ipioneer.app.